FAQ

How do I prepare my sub-tops?

For most ¾" granite/marble counters, we require the subtops to be level 1/8" over a ten-foot span. All
cabinets should be secured with appropriate screws and shims. We recommend 5/8" CDX plywood for
face-framed cabinets and 3/4" CDX for Euro-style cabinets screwed every 8" to cabinets and flush with
front edge. Sink and stovetops must be set in place before we are called to template. Review our Pre-
template checklist in the "Lobby" or Click Here

What's the difference between Granite and Marble?
Granite is an igneous rock, which means it was once molten and formed as it cooled deep within the
earth. Minerals within granite typically appear as small flecks throughout the stone. Granite is one of the
hardest materials on earth. Used as a countertop material, it is resistant to scratches, acids, stains and
heat. It is long lasting, durable, and available in a wide variety of colors, textures and unique crystal
patterns that create a warm and inviting environment for your kitchen or bath. Marble was once limestone
that achieved metamorphosis from intense pressures and high temperatures within the earth. This altered
its crystalline structure and introduced other minerals that produced the characteristic colors and veining.
The complex formation of these stones over millions of years produced a look that is unlike any machine
made products. Marble works beautifully especially in the bath where it's veining patterns and color
create exquisite designs. Marble is sensitive to acidic foods such as vinegar, lemon, tomatoes, and wine
as well as some tile cleaners, mildew removers and other harsh cleansers.

What's better? Marble or Granite?

Both are wonderful materials each with their own characteristics and limitations. Granite is striking,
functional and very durable. These traits make it an ideal choice for kitchen surfaces, bar tops, tabletops,
and almost anywhere else that you choose. Granite looks distinctively different from marble and may not
satisfy a marble lover. Marble is softer and, being made of calcium carbonate, it will readily react to
acids. For that reason, it is not the ideal kitchen countertop material (unless you can live with the naturally
worn look). Marble is well suited for most indoor applications other than a kitchen, such as bathroom
surfaces, tub decks, shower stalls and fireplace surrounds. Marble looks distinctively different from
granite and may not satisfy a granite-lover. Granite is the most versatile stone to work with. Granite can
be used anywhere indoors or outdoors. Marble can be used almost anywhere, but it has limitations.
Marble weathers outdoors and it is more susceptible to dulling, scratching and staining.

What is the best Granite?

Like with any natural stone, the best granite is the color and texture that you like best. Since it is an
extremely durable and long lasting material that could easily last a lifetime, choosing a color and pattern
that you like is paramount.

Why do Granite and Marble have "imperfections" on their surfaces?

The complex formation of these stones, which took millions of years under great pressure and heat, produced a
blend of materials that each accepts the surface polishing or honing a little differently. Also, tiny indents and
texture variations are a perfectly normal part of the character that gives natural stone its extraordinary beauty

Can I buy Granite direct from a Wholesaler and save money?

When you deal with wedogranite.com you are dealing with a wholesaler and Importer of stone.
You can buy direct from some wholesalers, but generally they charge you a higher rate than the
wholesale rate they sell to contractors. Among the benefits of buying through wedogranite.com is
that, due to our long-standing relationships with other suppliers, and the wide variety of suppliers
that we deal with, you are assured the best possible pricing and selection.

How much does a Granite kitchen cost?

There are many variables that determine the price of a granite installation. Wedogranite.com tells
customers that they range of cost per square foot is very broad, base on variables such as type of
stone, edge detail, type and number of sinks, amount of hard work, special installation needs, etc.
so we prefer to give exact estimates which include all the variables. Contractors who do not
calculate those variables and who quote strictly by the square foot, too often become disgruntled
when learning that a customer's specific needs or requirements go beyond the limits of the square
foot estimate. This could affect customer satisfaction.

Why make an appointment with you as opposed to a Home Store or stone
yard first? We want to make sure that we can give you our undivided attention and answer all of
your questions satisfactorily. Our focus is on customer service. We hope that by giving you the
time, we can answer all of your questions, even ones you didn't know that you had, so that you end
up with the best possible product to suit your needs, and the best possible end result- natural stone
you'll love living with!

What is a laminated or bullnosed edge?

"Bullnose" is the industry expression describing the finished or polished edge of the stonework. Since
the thickness of most of our slave stone material is ¾", we can either finish the ¾" edge or laminate it to
double the thickness, or 1 ½". Full-Radius Bullnose is the most popular choice of 1 ½" laminated or
"built-up" edges. It is fully radiused and rounded, and because of its simplicity is compatible with many
decorating styles. There are numerous other laminated edges to match any design style. You can
review an Edge Detail Chart from our Lobby Or Click Here

Where do I select and buy Granite? Marble?

You first select a color of granite that you like from Wedogranite.com or you may choose one of the
many suppliers from a list that we will provide you. Once selected, we input the material's size into your
job information, and reserve the correct number of slabs for you. Wedogranite.com will have it
delivered to us as a part of our normal procedure, fabricate it to spec and deliver and install it in your
project.

How long will my job take?

From the day we make templates and collect the proper deposit, it takes approximately 10-12 working
days to fabricate and install granite or marble counters for cutsom work, 3-5 days for pre-fabricated installations. (Specialty edges or radius projects requiring more handwork may sometimes take longer.)

What's the difference between an undermount or overmount sink?

An undermount sink sits below the cutout in the granite or marble. The stone overlaps part of the sink's rim,
which provides for very easy care and maintenance. A topmount sink sits above the granite or marble with
a lip or flange of the sink overlapping the stone. See examples: A drop in sink has a lip that folds over the
countertop and is therefore resting on top of the cutout. Fasteners underneath the countertop securely
mount an "undermount" sink so that a polished edge of granite, marble etc. is exposed above the sink. An
undermount sink cutout requires more polishing and installation labor than a drop-cutout and is therefore a
more expensive option. Click picture below to see different mounting styles!

What makes one fabricator different from another?
Like with any other contractor, choose a stone fabricator who is licensed, bonded, insured for liability and carries Workman's Compensation Insurance. Make sure they have a record of being on-time and on-budget (without a history of unexpected up-charges), and of course, make sure that their craftsmanship is backed-up with great
referrals from past customers. It helps to see and touch their work for yourself. It's also comforting if they
offer a guarantee. If choosing between two or more stone fabricators who meet these criteria, then choose
the one who is most responsive to your needs and communicates well.

What are seams and why do you need them?

Seams are the joints where two pieces of stone meet. Seams are one of the few disadvantages of stone
countertops compared to manmade materials. We do everything we can to avoid or reduce the number of
seams in a job. Then, we do everything we can to make the seams less visible. We use a resin to secure and
seal the seam. We color the resin to make it blend with the stone. We also try to match the color and
adjacent pieces to de-emphasize the seams. Grain change seam- See examples

Why can't fabrication take less time?

While we used as much high-tech automation as possible, stone fabrication required many hours of hand
finishing that only experienced craftsmen can furnish. By the time a job leaves our shop almost every
one of our staff will have touched it in some way. Hand craftsmanship takes time, but in experienced
hands like ours, accurate completion dates can be depended upon

How do I care for my countertops?
We recommend cleaning with warm water and, if necessary, an everyday liquid dish detergent (such as Ivory, Palmolive, etc.) which is mild and antibacterial. Avoid using general-purpose cleaners, scouring powders, pads or creams, which contain abrasives or harsh chemicals .

What is a Template?

A template is an exact replica of your countertops and back splash made from thin strips of
wood, or rosin paper which are glued together. Templates not only give us and exact cutting
guide for your job, but they also allow us to check before finishing the stonework, its clearances
on counters and passageways through doors, hallways and stairways.

How does granite or marble differ from Corian?

Corian and other polymer/plastic-manufactured surfaces are formed in one piece to simplify
installation. Because of that, they are often chosen for mass-produced housing. Among their
many limitations, manufactured surfaces cannot compare with the exquisite natural beauty or long-
lasting durability of stone.

What do you need to give me an estimate?

Just a sketch of the job will suffice, either from the cabinetmaker or homeowner, which includes
dimensions (Click on example below). Other information that is necessary is the choice of
material, height and backsplash, type of edge detail and where, type of sink, stove, and any other
special instructions.

How much do you charge per square foot? Linear foot?

We do not price per square or linear foot. We approach all of our work on a completely custom
basis, including our pricing. Please contact us for an estimate on your specific project. We
generally turn around pricing within 24 hours. And we provide written fixed contracts for all.

Will my countertops have visible seams?
Most likely, depending on your cabinet layout, your tops will have visible seams due to size limitations of material. We try to put the seams in the least conspicuous areas and will be happy to discuss them prior to fabrication

In general, is the use of granite considered a good value for the money?

Initially, granite and marble cost about the same as solid surfaces, but the price must be weighed
against performance. Marble and granite are far more valuable than synthetics in much the same
way diamonds are more valuable than rhinestones. The depth and character of natural stone
cannot be matched by any man-made surface. Natural stone does not depreciate with time and
adds value to your home. In an increasingly tight construction market, building owners and home
owners are turning to renovation and restoration of their existing properties. In that effort, many
design and construction professionals are integrating high-quality and durable building materials
into their plans. Regardless of its finish or shine, marble or granite crate an immediate impression
of elegance. Today, the presence of natural stone in a residential or commercial property is a plus
on any real estate broker's checklist. A marble or granite foyer or bathroom makes a tangible
contribution to the value of one's property.

What should I use to clean my stone surfaces?

Marble and granite are easier to maintain than you might expect. Warm water, mild dishwashing
soap and a clean cloth clean up most spills on both surfaces. Granite is a worry-free surface, requiring
few special precautions. It is extremely durable, stain-resistant, and easy to care for. Hot pots and
pans won't damage it. It won't chip, crack or scratch under normal circumstances. Cutting boards
are recommended when slicing bread, meats or vegetables to protect your knives from becoming
dull. Marble isn't quite as worry-free as granite. It has a softer, less stain-resistant surface than
granite and should be treated like a fine piece of wood. Spills should be wiped up immediately.
Coasters should be placed under beverage glasses to avoid staining and etching. Marble is especially
susceptible to damage from citric acids, alcohols and oils. With proper care, its beauty will last for
generations. Routine maintenance should include cleaning with clear, warm water and mild (no lemon,
vinegar or acidic additives) dishwashing detergents. Rinse thoroughly and dry with a soft cloth.

What is the best stone for my kitchen countertops? - Granite or Marble?
Granite is the ideal stone for kitchen countertops. Because of the way granite is formed in the earth it is
extremely hard. You can actually chop vegetables right on the countertop without damaging the surface,
however you may damage you knives as the stone is harder than the knife blades and can dull them.
Also, the hard, non-porous surface of granite is resistant to acid staining from common foods such as
lemon juice, tomato sauce, red wine and vinegar. Marble however, is not as hard as granite. Over time,
the polished surface will dull in areas where pans get pushed around or vegetables get chopped, or just
from water standing on the countertop. Also, because of the calcium carbonate make up of marble, it is
very susceptible to acid staining and etching. The exception would be green marble. Green marbles like
Hualien Jade from Taiwan, Verde San Remo from Italy, Verde Antique from Vermont are all excellent
marble choices for the kitchen. These stones are not actually marble but a different stone called
Serpentine and are extremely hard and resistant to acid staining and etching. Slabs of Carrara, a white
marble with and extremely smooth, glass-like surface are commonly used by candy makers to cool
candy and pastry chefs to roll out dough.

I've noticed some small pits in the surface of the stone I have selected for my project…?
Do all stones have these?
Natural stones, like granite, travertine, marble,
limestone, etc. are not uniformly man made- they are created naturally in the earth over hundreds and
thousands of years. These pits are not imperfections or flaws in the stone; they are simply a result of the
natural process of stone formation. These pits are sometimes more noticeable in granite which is
composed of quartz and mica. Some stones are more pitted than others usually depending on the
coarseness or "tightness" of the grain. Most pits on the polished surface of a slab are filled with a clear
resin at the time the slabs are polished at the quarry. If a pit is visible on the surface of your stone, it can
be filled with a color-matched epoxy.

How heavy is granite or marble and will my cabinets support it?

Granite and marble are roughly 6 pounds per square foot per centimeter of thickness. For example, a 3/4"
slab of granite weighs approximately 12 pounds per square foot and a 3cm slab weighs approximately 18
pounds per square foot. Any cabinet that is well constructed and properly set will support the weight of
natural stone countertops.

Does granite require special care?

Why do Granite and Marble have "imperfections" on their surfaces?